Frequently asked questions

Can I be sure that you provide only plagiarism-free papers?

Yes. We only write genuine essays. Submitting your essay to turnitin.com or a similar website will show the paper is original.

How do I know you can truly write my paper?

We review assignments as soon as they arrive, and contact our clients immediately if anything seems obscured. If we are unsure we can handle the paper, we let you know at once.

How can I contact you to send supporting materials?

Please send the materials by email at admin@newavessays.com.

Where is your company based?

We are based in Ashford, Kent, United Kingdom.

Can I receive my money back?

We issue refunds if the paper does not comply with the instructions you indicate along with the order, however, refunds are very rare.

How can I trace the status of my order?

To check order status, please go to order status check page and follow the instructions.

Will my order be completed on time?

Yes. We send the paper before the duedate according to the delivery mode you selected during order placement.

Where do I send supportive materials (such as images, texts, etc)?

Please send those to admin@newavessays.com.

Also read about our writers and the entire custom writing process.